Privacy Policy
This policy outlines how Jobrite Landscaping Ltd collects, uses, and safeguards personal information when you visit our website, submit an enquiry, or contract our landscaping services.
1. Introduction & Overview
Jobrite Landscaping Ltd ("we", "our", or "us") operates the website https://jobritelandscaping.com. We are dedicated to upholding the highest standards of confidentiality, transparency, and data protection in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This document explains what personal information we collect, the lawful bases under which it is processed, how we preserve your confidentiality, and the rights you hold concerning your information.
2. Information We Collect
Depending on how you interact with our website and landscaping operations, we may collect and process the following categories of personal data:
Contact Form Submissions
Your full name, telephone number, email address, property postal address, and the specific notes or queries you submit when reaching out through our digital forms.
Quote Requests & Site Visits
Project details, garden dimensions, property access specifications, photographic representations of the site, preferred project timelines, and quotation history necessary to estimate landscaping, paving, ponds, or fencing work.
Site Usage & Analytics Data
Anonymised or pseudonymous technical telemetry including Internet Protocol (IP) address, browser client details, operating system, referrer URL, pages browsed, and time spent on pages to maintain site performance and stability.
Cookies & Local Identifiers
Short text files stored on your device that record functional preferences, security states, and aggregated traffic interactions.
3. How We Use Your Information
We process your personal details strictly for lawful operational and contractual purposes:
- Quotation and project delivery: To evaluate site specifications, prepare itemised estimates, coordinate material deliveries, and carry out contracted landscaping services.
- Client correspondence: To reply to queries, schedule initial site surveys, provide project updates, and issue payment invoices.
- Legal & financial compliance: To maintain verifiable accounting records, satisfy HM Revenue & Customs (HMRC) obligations, and manage business insurance cover.
- Service and security improvements: To protect our website against malicious actions, diagnose system bottlenecks, and refine our service information.
4. Cookies Policy Summary
Our website uses cookies to ensure structural integrity and improve your experience. These cookies fall into the following types:
You can adjust or disable cookie tracking via your web browser settings at any point. Note that disabling certain essential cookies may restrict full interactivity with digital forms.
5. Sharing Your Information with Third Parties
We do not sell, rent, or lease your personal data to marketing brokers or independent advertisers. Data sharing is limited to vetted third parties strictly as required to fulfil our contracts or legal duties:
- Subcontractors and specialist suppliers: Specialist nursery growers, aggregate suppliers, machinery operators, or fencing fabricators who require delivery coordinates to fulfil your project.
- Professional advisers: Certified accountants, legal representatives, and insurers for auditing, statutory accounts, and dispute resolution.
- Digital infrastructure partners: Secure UK and EEA hosting environments, communication platforms, and form-handling services bound by data processing contracts.
- Regulatory and statutory bodies: UK law enforcement agencies or courts where legally mandated.
6. Data Retention
We preserve personal details only for the duration necessary to satisfy the objectives for which they were gathered:
- General inquiries: Stored for up to twelve (12) months after the last active interaction before secure deletion.
- Contracted landscaping projects: Project notes, invoices, and payment receipts are retained for seven (7) years following completion to comply with statutory UK financial accounting standards and warranty claims.
- Site analytics logs: Stored on rolling cycles of up to fourteen (14) months.
7. Your Rights under UK GDPR
Under UK data protection law, you possess explicit rights regarding our handling of your personal details:
To exercise any of these statutory rights, email us at simon@jobrite.co.uk. We respond to verified requests within one calendar month.
If you remain dissatisfied with our handling of your personal records, you have the right to lodge a formal complaint with the UK supervisory authority: the Information Commissioner's Office (ICO) via ico.org.uk or by calling 0303 123 1113.
8. Data Security
We implement reasonable organizational and technical safeguards designed to guard your personal data against accidental loss, unauthorized access, alteration, or disclosure. Transmission of data through our forms is secured using TLS encryption. Access to stored client information is restricted exclusively to authorized team members and certified contractors bound by confidentiality agreements.
9. Changes to This Policy
We may update this policy periodically to reflect statutory amendments, regulatory directions, or procedural developments within our landscaping operations. Any revisions will appear on this page with an updated "Last updated" notification date. Continued use of our website or services signifies acknowledgment of revised terms.
10. Contact Us for Privacy Queries
For questions concerning this Privacy Policy, our handling of your records, or to submit a formal data subject access request, please contact our privacy representative:
Jobrite Landscaping Ltd
15 Plantation Road, Sawston, Cambridge, CB22 3JN
Company Registration No. 06212753
Email: simon@jobrite.co.uk